Adoption Plan

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You’re Invited To The Arnold Hearing Family Even If You Purchased Your Hearing Device Elsewhere

Managing hearing loss involves more than just fitting you with an advanced technology hearing device. In truth, ongoing care and expert support are even more valuable when it comes to being able to enjoy a rich and independent lifestyle in full sound.

The Arnold Hearing Centres family is concerned about a development that is becoming more and more common. Because many people are purchasing their hearing devices online, through a big box store, or from a hearing device dispenser, they’re discovering that they’re left out in the cold when it comes to ongoing service or support.

Can you relate to this problem? Do you find it difficult or next to impossible to get the troubleshooting, programming, adjustment, maintenance and ongoing support you need in order to get the most benefit from your hearing aids?

Because we’re really big on family helping family, Arnold Hearing Centres would like to adopt you into our family of hearing aid users, which is why we set up a specialized treatment plan just for you. We call it our Adoption Plan.

We’ve made it possible for people like you who have bought their hearing devices elsewhere but who want and need access to the advanced hearing care, technical support, and professional expertise of a doctor of audiology to get exactly what they need.

A major benefit that comes along with our Adoption Plan is the priority treatment you’re given by our team of hearing experts, meaning you will receive ongoing care, treatment, and support by a local provider in order to ensure that your hearing devices deliver their best performance day in, day out.

To meet the unique hearing care needs, preferences, and budget of everyone who joins our family, we offer two Adoption Plan options.

Adoption Plan

This option is available to individuals who purchased their hearing aids elsewhere, but they’re not programmed to address their specific hearing loss needs.

INCLUDES:

  • Comprehensive Hearing Assessment – used to gather the information necessary to program your device
  • 17-Point Fitting Process – we use this to ensure that every patient is completely satisfied and gets the most benefit from their device
  • 2 follow-up appointments – to ensure you’re getting on just fine
  • Quarterly hearing device performance check and cleanings for one year – ensures that your device is performing as designed

$500/Hearing Aid

Service Plan

Those who purchased their hearing device elsewhere that were programmed to address their specific hearing loss can take advantage of this option, which involves providing support service for the device itself.

INCLUDES:

  • Hearing instrument cleanings
  • Hearing instrument programming and adjustments
  • Hearing instrument firmware updates
  • In-office repairs, including earmold tubing, microphone covers, wax guards, receiver domes, and battery doors
  • Annual hearing assessment

$120/Year for Each Hearing Aid

A senior gentleman having his hearing aid fitted at Arnold Hearing Centres
Hearing aid repair expert of Arnold Hearing Centres repairing a hearing aid

Request A Callback About The Adoption Plan

If you would like to discuss the adoption plan and explore whether you can receive ongoing care, expertise and support from Arnold Hearing Centres then simply complete the form and a member of our team will be in touch.

Don’t want to wait? Then why not call us at your nearest office

Request a Callback

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Patient Stories

Larry Martin - Arnold Hearing Centres success story

All of the audiologists I've had at Arnold have been really good at customer service. It may be in part because there has been so much improvement in technology, but my most recent audiologist was simply extraordinary

- Larry Martin

Donna U, - Arnold Hearing Centres success story

The professional staff are there for you and are willing to answer any questions and to work with you to make the most of your ability.

- Donna U.

Natalie Carruthers - Arnold Hearing Centres success story

Arnold will take care of you the moment you step through the doors. They're knowledgeable and patient – you will become one of the family.

- Natalie Carruthers

 Shelly Resendes - Arnold Hearing Centres success story

Finally feels like I have my life back

- Shelly Resendes

Frank Fazekas - Arnold Hearing Centres success story

Go get it checked out. I did.

- Frank Fazekas

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Patient Care Coordinator Required to Join Winning Team

Arnold Hearing Centres is in search of a Patient Care Coordinator to join our amazing team. It’s an opportunity to be part of a nationally respected team of passionate people who have built a stellar reputation as the most caring, trustworthy, and experienced hearing care experts in Ontario.

We’re now seeking someone that wants to join our work family, show us the commitment that we’ll show them and be part of shaping our future, as one of our patient care coordinators.

To join our team, we care much more about you, your personality, and your career ambitions. From our experience, a great patient care coordinator cares more about people than anything else, they feel a duty to help others, and they’re often willing to go far beyond normal expectations to delight their patients.

If this is how your co-workers and friends would describe you, we’d like to meet you:

  • Positive attitude, always a pleasure to be around, great sense of humor
  • Friendly, warm, a people person – and comes across the very first time you meet someone, even on the telephone
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it: accepts responsibility, credits others for successes and accepts responsibility for failures. Always finds a constructive way to solve a problem
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve
  • Reliable, dependable, doesn’t just arrive on time: often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done

These statements also describe the people you’ll be working with in our office. It’s the kind of culture we’ve developed, and we’re absolutely committed to maintaining that culture. The person we hire has to be a great fit, and we’re prepared to wait until the perfect match comes along.

This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life.

If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk. We want to see your resume, so send that along! We are so excited to find the right fit for this position!
Job Type: Full-time, 8-5, M-F, Competitive base salary (depending on experience) plus Commissions/Bonuses, Benefits including 401k available, paid holidays off, PTO included

Experience required in the following areas:

  • Excellent customer service experience is essential!
  • Insurance verification experience is beneficial
Audiologist Required to Join Winning Team

Arnold Hearing Centres is in search of a dispensing audiologist to join our amazing team. It’s an opportunity to be part of a nationally respected team of passionate people who have built a stellar reputation as the most caring, trustworthy, and experienced hearing care experts in Ontario.

We’re now seeking someone that wants to join our work family, show us the commitment that we’ll show them and be part of shaping our future, as one of our audiologists.

To join our team, we care much more about you, your personality, and your career ambitions. From our experience, a great audiologist cares more about people than anything else, they feel a duty to help others, and they’re often willing to go far beyond normal expectations to delight their patients.

If this is how your co-workers and friends would describe you, we’d like to meet you:

  • Positive attitude, always a pleasure to be around, great sense of humor
  • Friendly, warm, a people person – and comes across the very first time you meet someone, even on the telephone
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it: accepts responsibility, credits others for successes and accepts responsibility for failures. Always finds a constructive way to solve a problem
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve
  • Reliable, dependable, doesn’t just arrive on time: often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done

These statements also describe the people you’ll be working with in our office. It’s the kind of culture we’ve developed, and we’re absolutely committed to maintaining that culture. The person we hire has to be a great fit, and we’re prepared to wait until the perfect match comes along.

This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life.

If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk. We want to see your resume, so send that along! We are so excited to find the right fit for this position!

Job Type: Full-time, 8-5, M-F, Competitive base salary (depending on experience) plus Commissions/Bonuses, Benefits including 401k available, paid holidays off, PTO included

Experience required in the following areas:

  • Diagnostic testing
  • Multi-manufacturer hearing aid experience – fitting, programming, Lyric experience a plus
  • Cerumen management
  • Excellent customer service experience is essential!