Treatment Plans

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The Pursuit of Excellence in Hearing Care for Over 70 Years

A common misconception many people make, when considering treatment for hearing loss, is that hearing aids are the only solution to their hearing challenges. In reality, in the full hearing care puzzle, hearing devices are actually just one piece which needs putting into place.

Working with the right hearing care professional is always the critical element, and most important part, of top-level hearing care.

At Arnold Hearing Centres, we believe the needs of each patient is completely unique, and make it our priority to establish a trusting partnership through full transparency.  We apply only the highest industry standards and audiological expertise to achieve better hearing.

With transparency and trust at the forefront of any relationship with our patients, we present full details of our Treatment Plans below.

Premier Plus

Regular Price: $9,730
Arnold Family Price: $6,350
Savings of up to $3,380 /pair

Choosing to improve your hearing is an important decision and investing in the best available service and technology allows you complete peace of mind knowing that your ongoing hearing health is cared for by the most trusted hearing experts in Ontario. If you have an active lifestyle and are looking for the best in long-term value, then Premier Plus delivers you everything you need to start enjoying better hearing today and long into your future.

INCLUDES:

  • Best-in-class hearing devices from top manufacturers
  • Rechargeable option at no added expense
  • 4-Year comprehensive service plan through Arnold Hearing Centres’ unique journey to better hearing
  • 4 years of inclusive batteries or a hearing device charger included
  • 4-Year full-service repair warranty
  • 2-Year replacement warranty for loss or damage (+ deductible)
  • 17-point fitting process to achieve the best possible performance
  • $400/hearing aid contribution towards purchase of upgraded technology within 60 months
  • Earwax management (two per year)
  • Routine cleaning and listening checks
  • RIC or BTE earmolds
  • No charge impression fees (if applicable)
  • Includes standard remote control
  • Phonak Audio Sphere I90 is $450/pair extra

$3,160 / one hearing aid

Performance

Regular Price: $8,220
Arnold Family Price: $6,195
Savings of up to $2,025/pair

The Performance treatment plan offers superior hearing healthcare, including high quality technology and first-rate service with a handful of premium features removed. If you live an active lifestyle, want to better engage with the world around you and want to benefit from 3 years of comprehensive support, then this is the treatment plan for you.

INCLUDES:

  • High-quality devices from top manufacturers
  • Rechargeable option at no added expense
  • 3-Year comprehensive service plan through Arnold Hearing Centres’ unique journey to better hearing
  • 3 years of inclusive batteries or a hearing device charger included
  • 3-Year full-service repair warranty
  • 2-Year replacement warranty for loss or damage (+ deductible)
  • 17-point fitting process to achieve the best possible performance
  • Routine cleaning and listening checks
  • RIC or BTE earmolds, if necessary (+ $370)
  • Custom hearing aids (+ $370)

3,083 / one hearing aid

Balanced

Regular Price: $7,120
Arnold Family Price: $5,575
Savings of up to $1,545/pair

If you’re looking for a complete package that contains enhanced level technology and advanced service at an affordable price, then the Balanced package delivers an entry into the very latest technology with just a handful of premium features removed. This is complete peace of mind for a price conscious active user.

INCLUDES:

  • Balanced devices from top manufacturers
  • Rechargeable option at no added expense
  • 3-Year comprehensive service plan through Arnold Hearing Centres’ unique journey to better hearing
  • 3 years of inclusive batteries or a hearing device charger included
  • 3-Year full-service repair warranty
  • 2-Year replacement warranty for loss or damage (+ deductible)
  • 17-point fitting process to achieve the best possible performance
  • Routine cleaning and listening checks
  • RIC or BTE earmolds, if necessary (+ $370)
  • Custom hearing aids (+ $370)

$2,773 / one hearing aid

Essential

Regular Price: $5,415
Arnold Family Price: $4,565
Savings of up to $850/pair

The ideal first step into better hearing for those that want to work with a leading team of hearing experts to achieve better hearing while on a budget. The Essential package offers you a great hearing aid and one-years of comprehensive support to get your journey to better hearing started the right way.

INCLUDES:

  • Entry-level devices from top manufacturer
  • Rechargeable option at no added expense
  • 2-Year comprehensive service plan through Arnold Hearing Centres’ unique journey to better hearing
  • 2-Year of inclusive batteries or a hearing device charger included
  • 2-Year full-service repair warranty
  • 2-Year replacement warranty for loss or damage (+ manufacturer’s deductible)
  • 17-point fitting process to achieve the best possible performance
  • Routine cleaning and listening checks
  • RIC or BTE earmolds, if necessary (+ $370)
  • Custom hearing aids (+ $370)

$2,268 / one hearing aid

The Unique Arnold Hearing Centres
17-Point Fitting Process

1

Style Recommendation

Based on your level of hearing and preference, we go over the various options in hearing devices and work with you to choose the best style.

2

Personalized Hearing Treatment Plan

There are many treatment plans available based on your level of hearing, lifestyle needs and preference. Our experts will take the time to explain each of these to help you make the right choice.

3

Initial Fitting and Orientation Appointment

This appointment is the beginning of your hearing journey and is where we start the process of guiding you along the way.

8

Insertion and Battery/Charger Instruction

Whether you have rechargeable hearing aids, or replaceable batteries, during the fitting appointment our expert will explain and show you how to operate and power your hearing aids.

7

Own Voice Assessment

Using specialized equipment, we will verify that your hearing devices are performing at their peak level.

6

Feedback Management

During your fitting appointment we will run a test that will help reduce any feedback your hearing devices may have.

5

Initial Tinnitus Counselling (If Applicable)

If tinnitus has been noted as a concern you may have, we will discuss and implement the tinnitus management feature in your hearing devices and explain how to use it.

9

Realistic Expectations Counselling

Throughout your better hearing journey, we will be open and honest with you about what to expect with your hearing devices.

10

Walkthrough of Hearing Instrument Cleaning and Maintenance

We will show you all the tips and tricks on how to clean your hearing devices, as well as preventative maintenance instructions to keep them working their best.

11

Communication Strategies Counselling

Conversation is not a one-way street and takes team work to be successful. We will give you tips and advice on how to communicate, as well as what to tell others when communicating with you.

12

Real World Adjustments Appointment

After the initial appointment, we will schedule an appointment about two weeks later. This allows us to fine tune your hearing devices based on real world feedback.

16

Continued Care and Support with In-Office or Remote Consultations

After your initial visit, we will schedule you for a cleaning and performance check of your hearing aids every three months. However, we are here for you if you need an adjustment or repair of your hearing aids. If you’re unable to visit us, we can create a remote appointment instead. Contact us and we’ll be happy to help.

15

Instruction and Demonstration of Your Hearing Instrument Accessories

At the follow-up we will provide you a full demonstration and instruction of your hearing device accessories. This includes a walkthrough of their features, how they interact with your hearing devices, and their benefits.

14

Bluetooth Device Set-Up and Counselling

Once you’re comfortable with the use and operation of your new hearing devices, we will set-up and explain how to use your hearing aids with your smart phone or other Bluetooth enabled devices.

13

Personalized Programming for Your Lifestyle

Having trouble hearing at a specific restaurant, or maybe while out at the theatre? We will create personalized hearing programs in your hearing devices to help adapt to those specific situations.

17

Maintenance Plan Determination

At the end of your comprehensive treatment plan, we will discuss the next steps in your hearing journey as we continue together.

Didn’t Purchase Your Device From Us?

You can still utilize our “Adoption Plan” to receive your ongoing care and support

We’ve made it possible for people like you who have bought their hearing devices elsewhere but who want and need access to the advanced hearing care, technical support, and professional expertise of a doctor of audiology to get exactly what they need.

A major benefit that comes along with our Adoption Plan is the priority treatment you’re given by our team of hearing experts, meaning you will receive ongoing care, treatment, and support by a local provider in order to ensure that your hearing devices deliver their best performance day in, day out.

FIND OUT MORE ABOUT OUR ADOPTION PLAN

The Unique ‘Arnold Hearing Centres’ 17-Point Fitting Process

1. Style Recommendation

Based on your level of hearing and preference, we go over the various options in hearing devices and work with you to choose the best style.

2. Personalized Hearing Treatment Plan

There are many treatment plans available based on your level of hearing, lifestyle needs and preference. Our experts will take the time to explain each of these to help you make the right choice.

3. Initial Fitting and Orientation Appointment

This appointment is the beginning of your hearing journey and is where we start the process of guiding you along the way.

4. Real-Ear Hearing Instrument Verification

Using specialized equipment, we will assess the performance of your hearing devices to make sure they’re performing at peak level.

5. Initial Tinnitus Counselling (If Applicable)

If tinnitus has been noted as a concern you may have, we will discuss and implement the tinnitus management feature in your hearing devices and explain how to use it.

6. Feedback Management

During your fitting appointment we will run a test that will help reduce any feedback your hearing devices may have.

7. Own Voice Assessment

Sometimes when wearing hearing devices, your voice may sound different. We can work to make adjustments to help it sound more natural.

8. Insertion and Battery/Charger Instruction

Whether you have rechargeable hearing aids, or replaceable batteries, during the fitting appointment our expert will explain and show you how to operate and power your hearing aids.

9. Realistic Expectations Counselling

Throughout your better hearing journey, we will be open and honest with you about what to expect with your hearing devices.

10. Walkthrough of Hearing Instrument Cleaning and Maintenance

We will show you all the tips and tricks on how to clean your hearing devices, as well as preventative maintenance instructions to keep them working their best.

11. Communication Strategies Counselling

Conversation is not a one-way street and takes team work to be successful. We will give you tips and advice on how to communicate, as well as what to tell others when communicating with you.

12. Real World Adjustments Appointment

After the initial appointment, we will schedule an appointment about two weeks later. This allows us to fine tune your hearing devices based on real world feedback.

13. Personalized Programming for Your Lifestyle

Having trouble hearing at a specific restaurant, or maybe while out at the theatre? We will create personalized hearing programs in your hearing devices to help adapt to those specific situations.

14. Bluetooth Device Set-Up and Counselling

Once you’re comfortable with the use and operation of your new hearing devices, we will set-up and explain how to use your hearing aids with your smart phone or other Bluetooth enabled devices.

15. Instruction and Demonstration of Your Hearing Instrument Accessories

At the follow-up we will provide you a full demonstration and instruction of your hearing device accessories. This includes a walkthrough of their features, how they interact with your hearing devices, and their benefits.

16. Continued Care and Support with In-Office or Remote Consultations

After your initial visit, we will schedule you for a cleaning and performance check of your hearing aids every three months. However, we are here for you if you need an adjustment or repair of your hearing aids. If you’re unable to visit us, we can create a remote appointment instead. Contact us and we’ll be happy to help.

17. Maintenance Plan Determination

At the end of your comprehensive treatment plan, we will discuss the next steps in your hearing journey as we continue together.

Didn’t Purchase Your Device From Us?

You can still utilize our “Adoption Plan” to receive your ongoing care and support

We’ve made it possible for people like you who have bought their hearing devices elsewhere but who want and need access to the advanced hearing care, technical support, and professional expertise of a doctor of audiology to get exactly what they need.

A major benefit that comes along with our Adoption Plan is the priority treatment you’re given by our team of hearing experts, meaning you will receive ongoing care, treatment, and support by a local provider in order to ensure that your hearing devices deliver their best performance day in, day out.

FIND OUT MORE ABOUT OUR ADOPTION PLAN

A young man having his hearing aid fitted at Arnold Hearing Centres
A senior gentleman having his hearing aid fitted at Arnold Hearing Centres

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With so many myths and misconceptions, it can be confusing to know what to do, who to trust, or how to take the first step toward better hearing.

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Patient Stories

Larry Martin - Arnold Hearing Centres success story

From the moment I walked in, I was impressed. The team was professional, friendly, and incredibly knowledgeable. They took the time to explain everything, addressing my concerns with patience and care.

- Marion C.

Donna U, - Arnold Hearing Centres success story

Walking into Arnold Hearing Centres, I was immediately struck by how friendly the staff was. They took the time to discuss all my options, making me feel comfortable and well-informed.

- Timothy G.

Natalie Carruthers - Arnold Hearing Centres success story

Book an appointment and get tested. The team at Arnold Hearing Centres will guide you through the process with care and understanding.

- Richard S.

 Shelly Resendes - Arnold Hearing Centres success story

From the moment I stepped into the clinic, the staff were incredibly welcoming and friendly, which put all my nerves to rest.

- Gloria F.

Frank Fazekas - Arnold Hearing Centres success story

From the moment I walked in, I felt at ease. Ryan, the technician, really listened to my concerns and answered all my questions clearly.

- Brad N.

Your Hearing Health
Resources

Your Hearing Health Resources

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Our hope is that this will provide you with all the evidence that you need to trust us and choose us as your hearing care partners to achieve a lifetime of better hearing.

5 Big Reasons to Trust Arnold Hearing Centres [The Evidence]

Hearing loss is something that you have to live with for the rest of your...
If you see any of these three signs of hearing loss in a loved one, encourage them to get a hearing test.

How Do You Know When You Are Losing Your Hearing?

Like many other ailments in life, hearing loss is not always easily recognizable – especially...

If Hearing Loss is Detected

Your personalized treatment plan begins here

GuelphToday.com Reader Favourite '23

Reader Favourite Hearing Centre

Guelph Mercury Tribune Readers' Choice Awards 2023

Audiology Services - Platinum
Hearing Centre - Platinum
Hearing Care Professional - Gold x 2 (Sara Wilkinson & Jesse Grant)

New Hamburg Independent Readers' Choice Awards 2023

Audiology Services - Gold

Waterloo Chronicle Readers' Choice Awards 2023

Hearing Centre - Diamond (Waterloo location) and Platinum (Greenbrook Drive location)
Audiology Services - Platinum
Hearing Care Professional - Platinum (Chris Arnold) & Gold (Tijana Jefic)

Waterloo Region Record Readers' Choice Awards 2023

Audiology Services - Platinum
Hearing Centre - Platinum
Hearing Care Professional - Platinum (Sarah Funkenhauser) & Gold (Chris Arnold)