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Chris Arnold, HIS

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Sep 3, 2025

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2min read

Why Hearing Care Is About More Than Price: Marie’s Story

Why Hearing Care Is About More Than Price: Marie’s Story

Marie’s story began like many others: a growing concern about the sounds of everyday life fading into the background. Her husband's diagnosis with hearing loss was a turning point for her.


Concerned about following the same path, Marie decided to take action and get her hearing tested. This decision, although initially daunting, became the foundation for a transformative journey.  


You can rest assured that no matter your hearing health concerns, you’ll be treated with expert care and support for the long haul, just like Marie was. It’s about ensuring you’re never cut off from the soundtrack of your life. 

Care That Reaches Beyond Devices 

Marie’s initial hearing aid purchase at Costco seemed practical due to the lower price. However, it quickly became clear that hearing care involves much more than just a device.  


“My first pair of hearing aids came from Costco, and while they weren't as expensive, I discovered that price shouldn't be the only concern,” Marie recalls. 


When it comes to your hearing health, it’s not just about technology; it’s about building long-term relationships founded on continuous support and education. 


You benefit from long-term support and ongoing education from our expert team, including honest advice and a relationship with your hearing health professional that goes far beyond just getting your hearing aids fitted. 


With a personalized approach to our care, you’re empowered to make informed decisions tailored to your unique needs. 

The Value of Personalized Attention 

Large retailers often capture attention with lower prices but can lack the consistent, personalized care that truly impacts long-term hearing health. 


Marie’s experience highlights a significant lesson: choosing the right hearing partner is vital. It’s about entrusting your hearing to specialists who view you as a person, not a customer. 


“The aftercare at Arnold Hearing Centres is fantastic,” Marie shares, “and that's not something Costco offers. [Arnold’s] staff are friendly, supportive and honest.” 


From your initial consultation through to continued care, you can rely on us as your dedicated partner in hearing health, providing invaluable insights and a deep understanding of hearing health that big-box stores simply don’t have time to offer.  


Our strength lies in our ability to offer personalized solutions and support that extend beyond your initial investment, so you receive top-tier technology and expert care to make sure it works for you for the long haul. 

Preserving Your Quality of Life 

Marie bravely faced her fears and took prompt action upon discovering her hearing loss.  


“Missing out on life's precious moments because I couldn't hear would be a life of isolation,” she reflects.  


She sought help early to not only safeguard her hearing health but also preserve the quality of her life and connections. 


Getting assistance at the earliest sign of hearing difficulty can dramatically improve your life’s quality. Through comprehensive assessments and personalized care, expert care can help you stay connected to the vibrant sounds that enrich your daily experiences. 

Empowerment Through Knowledge and Support 

Armed with educational resources and the guidance from our dedicated professionals, she now encourages others to take that critical first step:  


"I would pass on some of the educational information the clinic has provided me over the years and encourage anyone concerned about their hearing to make the first step: get a hearing test." 


Your journey to hearing better is deeply personal, and we are committed to making it enriching and supportive. Our goal is to equip you with knowledge that fosters independence and confidence. 


Contact us to get in touch with our team, or find your closest clinic to get started on your hearing health journey today.  


Let us help you preserve the moments that matter most, ensuring your life remains full of vibrant sounds and cherished conversations! 

A smiling man stands with arms crossed in front of a blue wall featuring "ARNOLD HEARING CENTRES" in white letters.

Chris Arnold

Owner & Hearing Instrument Specialist

Growing up in Kitchener, Ontario, Chris went to Durham and George Brown College. As the owner of Arnold Hearing Centres, he manages all locations, as well as handles all the marketing, reporting, meetings, and makes sure that both the staff and patients have a positive experience.

Contact Us.

Proper hearing healthcare is more than just fitting you with a hearing aid.


Our team sees each of our clients as an individual with unique needs and preferences, so we personalize your hearing care around you.


To take advantage of the hearing care provided by our experts, you can contact us online using the form opposite.

Kitchener (Frederick Street)

Kitchener (Greenbrook Drive)

New Hamburg

Waterloo

Bright reception area with a blue wall, featuring a logo, and a flower arrangement in the foreground.

Opening Hours:

Mon - Fri: 8:30 AM – 4:30 PM
Closed daily for lunch from
12:00 PM – 1:00 PM

Contact Us.

Proper hearing healthcare is more than just fitting you with a hearing aid.


Our team sees each of our clients as an individual with unique needs and preferences, so we personalize your hearing care around you.


To take advantage of the hearing care provided by our experts, you can contact us online using the form opposite.

Kitchener (Frederick Street)

Kitchener (Greenbrook Drive)

New Hamburg

Waterloo

Opening Hours:

Mon - Fri: 8:30 AM – 4:30 PM
Closed daily for lunch from
12:00 PM – 1:00 PM

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